Our side by side Kenmore refrigerator went out after 5 years. The warranty was up on Feb. 20th 2009. I called for repair service on Friday and they set me up for Saturday between 8 and 5. The technician showed up at 4 and replaced a part and left at 5. The service was great. The technician was very ...
Why are we treated like we do not know anything. Unit broken is electronicly controled, car are electronicly controled, i know electronics. But you will not listen so the unit is still not working after 2 months, and on top of that no one will talk to us. Just remember my computer does not order or ...
We bought all of our appliances for a new home 2 1/2 years ago from the local Sears store... Great experience. We bought an extended warranty on several items. Now, Sears will only tell you what DAY they are coming and will not give you a time frame (i.E. 8 AM to noon). I have to take a whole day ...
On 6-28-09 I ordered a Garmin that was to include a beanbag dash mount. The Garmin came but no beanbag dash mount. Sears only answer is to just return the Garmin because of a missing part. There is nothing wrong with the Garmin. They just didn't send the beanbag dash mount that was pictured and ...
I caution everyone DO NOT call Sears for any type of service call. It is just $69 for them to drive to your house/business. I had them repair my dishwasher which consisted of, no joke, 3 minutes of work and replacing a brass nut about the size of the end of your finger. The total bill was over ...
During a recent purchase of a cordless drill I was asked if I would like to save $15.00 on my purchase. I replied that I indeed would and was asked to open a Sears Gold Mastercard account. I agreed to open the account only if there were no annual fees to which the associate replied that there were ...