I am writing because we bought a freezer at Sears in Feb 08, by Sept. 08 they had been out to service it twice. We lost all of our food twice, with no replacement from Sears. Then in April of 09, guess what, the freezer wasn't cold again! All of our food had spoiled and blood was running out on the ...
I NEVER again will call Sears for service on any of my products. Called and spent a large amount of time to setup an appointment to have my furance looked at. Guess what? After waiting 5 hours, NO SERVICE!!! Is it the call centers fault or the service end? Don't know don't care. Never had the ...
I was really pleased with the prompt and pleasant service I received from the Sears store in Elmhurst IL The cashiers name was Nicole ...
On 04/13/09 I had Sears Home Repair come to my home to service my riding mower which is just entering its fifth year; naturally my extended warranty had just expired. I was told that I needed a new battery, new starter, and a newly rebuilt engine. The engine alone would cost $1600; this was more ...
I am writing in reference to a HP Craftsman garage door opener we purchased for our home in 2007 from our local Sears store at Post Oak Mall in College Station, TX. We had the garage door opener installed at our house by Sears installers, and even purchased the 3-Year Extended Warranty Service. We ...
Friday, March 06 Dear Sears, I'm in the military and have served our country for 19 yrs and a Veteran from Iraq and the Gulf War. I have seen your programs several times and made me proud to see how Sears contribute to the well being of our service members but I had an experience at a Sears Outlet ...