I purchased a Kenmore dishwasher 2 years ago and it does not work properly. I cannot even get anyone to come out and fix this piece of junk. I scheduled repairs 2 times and both times they cancelled at the last minute. They now rescheduled me for 2 weeks later (that's if they don't cancel again) ...
I am appalled at Sears and there Home Improvement Department. In May I had my Kitchen done by Sears (New Cabinets, Countertop and Sink). By October the countertop started peeling apart. Warranty was still in effect. Called a they sent a rep to look at the damage. It was found the countertop was ...
My wife purchased a kegorator for me for our anniversary from Sears.com on 15 January for a Superbowl party on 3 February. Product was to be delivered on 1 February to a local store. When we called, we were told that the product was backordered. When I called Sears.com they stated that the product ...
We purchased a Refrigerator, Stove and dishwasher with an extended warranty for all three. This $300 warranty, we have renewed every year after the manufactures warranty ended. We have had only one service on the dishwasher and zero on the stove however, over the last four months, the refrigerator ...
I wish I could have actually talked to someone in Customer Service with Sears about the experience that I've just had, but anytime I asked to talk to a supervisor or customer service, they would not transfer my call. So, I can't even complain to Sears since I can't even get through to someone at ...
What a disappointment! I paid over $1600 for this refrigerator, thought it would be great and it isn't. After 8 months the refrigerator side would not stay cool, up to 50-55 degrees at times. The repair man replaced the air diffuser The grate inside was stuck shut not allowing the cool air from the ...