On Jan 15 I ordered items online to be sent to Idaho. When the item was opened there was something missing from order. My order confirmation number is: 123207303. Item #04030554143 was a 2 Piece buffalo hat/mitten set. Only the hat arrived, no mittens. I also ordered jeans and pajamas. The pajamas ...
In October my Kenmore dryer (model 11063942101) stopped heating. I called a shop not close to my home and was referred to A&E which turned out to be Sears Home Services. I accepted the $35 fee for just coming out and a repair person came out as scheduled on October 14 for which I had to take ...
I purchased tool set online on 12/26/09 and waited 5 days. No information on my order was available in those days. So i called customer service and cancelled my order 0n 12/31/09. Today is 02/15/10. They said still processing my cancellation. I had to pay $120 to my cedit card to avoid further ...
In December our washing machine went out. We have purchased all our appliances from Sears in the past. Sears charges $75.00 for delivery but that is refunded with a $75.00 Sears card. We want to buy American products and was told that Whirlpool was American made. Much to our surprise when we ...
My Oasis Washer is 2 years old and has a chronic problem with the "Balance Alarm". It was Tinkered with but not fixed and now the warranty has expired. Sears offered to sell us an extended warranty for $119.00 to cover labor. The parts will be $300 to $400. This is unacceptable. Sears is ...
Tech I. D# 0003467. Steve was very prompt and professional looking. He was very knowledgeable about the water heater and answered all questions. He has great customer skills and was a pleasure to talk with, Thanks Steve. Ron [removed] ...