I never again will call Sears for service on any of my products. Called and spent a large amount of time to set up an appointment to have my furnace looked at. Guess what? After waiting 5 hours, No service!!! Is it the call centers fault or the service end? Don't know don't care. Never had the ...
We have bought several appliances from Sears, they never get arrive undamaged. We purchased a new Samsung refrigerator (Sears Item# 04680069000 | Model# RFG297AABP). During delivery the guys bumped the door and knock one of the bins off. The called and requested replacement bin. After they left I ...
The man that fixed my washer was great. He should get a pay increase. Very knowledgeable. Will keep me shopping at Sears ...
Dear Sears, I had owned my Kenmore gas range less than three years when the oven stopped working. I was told I needed a $300 part which we ordered. When the Repair man showed up, he told me I needed that part as well as another which would cost over $100. His suggestion was to replace the ...
I contacted Sears to come and look at my Kitchen Aid Refrigerator. Don came over and gave me diagnosis that there is no current and you have circuit fault issue. I advised him that he need to turn refrigerator on - I can't believe. He realized and re-assessed. Told me that refrigerant has leaked ...
The sears service representative was courteous, friendly and very patient w/my questions. Jeff [0004572] was very knowledgeable w/product and went out of his way to explain how to care for my unit for a long operating life. He cleaned the tv before and after to minimize dust and extraneous debris ...