I have been with out a tv for 2 months now (the tv is only 8 months old), ordered parts. They said they were backordered. Parts came, repair man came, still not fixed. Had to order another part, guess what got a call yup back ordered!!! Called Samsung directly, had the part here with in a week!!! ...
Sears was paid to fix my dryer. The first appointment they diagonised the problem as the timer. After waiting for a week for the part to show up then the repairman... It wasn't the timer at all... Misdiagonised problem... Had to order new parts... Wait a week for them to come in... Then had to wait ...
I bought my daughter a Christmas dress at sears.com on Novemeber 20. I recieved an order confirmation soon after, but never a shipping notice. 2 weeks later, I called sears.com and was told the item was DISCONTINUED!!! This was the 1st notice I had ever heard of the item being out of stock. I ...
Repair on our electric range was satisfactory and finished in a timely fashion. As a "Thank You" from the repair company I was offered a water filter for About 67 dollars. With a discount of $7.50. A water filter retails for less than $25. What kind of a "Thank You" is this?? ...
I will not call Sears again to check out anything. I think that they are either running a scam or do not have any service techs that know what they are doing. They wrote a ticket for almost a $700.00 repair charge telling me my tv wasn't worth repairing. I "gave" it to a tv repair place ...
I've been stood up 6 times now!!! Do not buy a sears product! The people in customer service either yes you to death or hang up on you! How many times does someone have to take off from work to be stood up? At what point is an apology appropriate and a service tech actually shows up to fix ...