Technician ID 0738468 - Roger - Our new washer was leaking at the bottom. Technician found dog hair from a blanket we washed was hindering the seal on the door, thereby not causing a complete seal, thus water leaked from the door. He was very thorough in his investigation, and I thanked him for ...
A Sears technician came to repair our Kenmore clothes washer on 9/3/09. The technician was prompt, not keeping us waiting a whole day, very efficient and well trained and knowledgeable in repairing our washer. The job was well done and the technician explained what was wrong and what he did to ...
I just bought a new freezer from Sears and had a delivery date, when the freezer came it was damaged so I refused delivery. The delivery man called and told them what was wrong, and gave me the phone. I told them the freezer was damaged and I did not want and wanted a new one delivered right away. ...
RE: Tom, Technician ID #0815928 I just want you to know what a nice employee Tom is and this comes from a Senior Citizen. Sears is judged on how their employees treat their customers. I would say Tom is a number 10. He was very courteous and professional and knowledgeable. This would be a much ...
I had my dryer repaired on January 20th and the Technician #0765164 was very professional and repaired my dryer very quickly. I am very happy with this service and will continue to use them when needed. ...
The good news is I was worried about how much it would cost to repair my side by side Whirlpool refrigerator. The bad news is Sears Home Repairs never showed up for my appointment today. The ugly is when I called the 800 number was told that although I had a valid confirmation number that I got ...