I have SO MANY bad things to say about Sears Home Service that I can't even write it all. Too many repair appointments with service technicians not showing up after I was home an entire day. Too many negative experiences with their call center. I will NEVER use them again. Just researched other ...
We bought a new refrigerator from our local Sears store and scheduled for delivery. When it was delivered one of the doors was dented, and the delivery guys scratched the other door bringing it in the house. We were given a number to call to set up a service day. The first service day (which my ...
I have a Kenmore Elite Bottom Freezer Refrigerator (Model 795.7835#. It was purchased at the Sears in Eden Prairie, MN in April. Less than 1 year later, it could no longer keep the contents cold. (Our ice cream was soup.) We called Sears Home Repair, & since it was under warranty, they said ...
My name is Bimala [removed]. I purchased a laundry machine (Washer and Dryer) in November 09. During the time of purchase the associate had given me two options, the first is promotional purchase without no interest and no payment for 12 months and other is Cash purchase with free delivery. We ...
Just wanted to let you know what a great job Joe did on replacing the pump in our washing machine. He was a pleasure to work with and ahd the job was done in no time at all. My wife is very happy she no longer has to go to the Laundry-Mat. We been a loyal customer of yours for over 20 years and ...
We have an appointment today to have our riding mower serviced and it was scheduled between 8-12 and it's almost 3:00. No one had the courtesy to call and let me know that there was a problem. Called customer 3x which in my opinion was a waste of time. I can't believe that they don't have enough ...