I needed to purchase a battery for my Craftsman riding lawn mower. I went to the Sears store in Colonial Heights Virginia ti purchase the correct battery. I select the battery with the help of the associate. I presented my Sears Credit card that I have had since 1982. The associate tried charging ...
I purchased an extended warranty on a treadmill from sears. When I called to set up an appointment for repair I explained to the representative that I would need 4:30 or later or a Saturday because of my work schedule. He assured me this would not be a problem and scheduled me for 4:30 or later the ...
The siding work that I had done was a bad job no one came out for a final inspection when I did notice a problem I was told that it could not be corrected because I had done some extra work on my own bldg. Also the price that was quoted me was wrong and I have tried on numerous occasions to get the ...
We've been embroiled in a 2 month odyssey to obtain a simple $100 refund from a Sears online purchase. They never shipped the order, but charged our card within 2 days. Although they acknowledged it wasn't shipped, they refused to cancel our order or refund our money. After many polite phone calls ...
My friend went to Sears in Burlington, NC to purchase a weed eater. She found the price to be different from the price at another Sears location about 15 miles away. When she questioned the Sales Assoc. West about the price difference he became agitated. She asked for the manager. The manager ...
I was very pleased with the repair service man. He was very helpful and I was very pleased with his visit and repair work. ...