Sears has been one of my favorite companies through the years. However, I am so frustrated with them now, but glad I found out how unreliable their shipping is before Christmas. Ordered a new PS3 last week on 11/17. At checkout the screen said, "no need to upgrade, we are expediting shipping ...
Three years ago I buy washer, dryer, and a refrigerator. With master protection plan. Sadly I had to call repair center three times. All the times they schedule a week later for a beginning. When my washing machine needs to part, it took 2 weeks for them to come. I am tired of waiting. Finally at ...
I bought 4 goodyear tires 05-14 ($993.68) a few months later a notice that all my new tires shows several bumps i went to the store and the told that is normal and is due to the tire juntion. A few months later i went again and i got the same answer, no problem sir ypour tires are normal. Last ...
I had to wait 6 days for a tech. To come to me house. He was suppose to be here between 10-2. He called at 2:45 to say he could not make it. Sears rescheduled my appt for the following week. This total unaccpetable. Especially when this happened to me last year. When I had to wait 4 weeks because ...
In Jan I purchased a very high end Energy Star rated Kenmore Elite refrigerator from Sears. This fridge was made by LG Corp, model # 795-77562600. Sometime after that, I was notified that this refrigerator was not an Energy Star fridge at all, and that LG/Sears would send someone out to modify it ...
Sears doesnt guarentee their products, nor r they helpful! Their customer service gives u the run around, which keeps u from returning ur purchase... They prolong ne type of chance u have of returning their faultly useless products, by sending a techs in order to return, that takes weeks to get an ...