Sears
Technician efficient, clean and helpful
Technician 0661124 was efficient, very clean, helpful. They should all be like him ...
Technician 0661124 was efficient, very clean, helpful. They should all be like him ...
Thank you so much, Mr. Craig Gillispie. He absolutely turned everything around for my family! I had been without a working washer for three weeks when finally he stepped into the picture. Wrong parts had been ordered more then once, one day we even had a no-show. Sears was constantly calling me to ...
I called for repair on our TV on Tuesday morning, December 29th. The person on the phone was very apologetic about our problem and had a repair man out on that same afternoon. He knew immediately what the problem was and ordered the part. It came in on Tuesday the following week and the repairman ...
Bought a dishwasher from Sears. After 2 weeks this dishwasher leaked. Called service and the Sears service man arrived in a bad mood. Took 2 minutes, told me what was wrong, told me he had to order a part and was gone&total time spent here - 10 minutes. About 7 days later received a call from ...
Called on 8/2/10 about an air conditioner that did not work in 90 degree weather. Shocked that I had to wait until 8/16/10 for a repair appointment. 3 small children in the condo. On 8/11/10 I received a call that they could not come until 8/23/10. After I complained, they rescheduled for 8/16/10. ...
Terrible customer service. Appointment was scheduled and nobody showed up. Customer service states they cancelled my scheduled appointment because I did not pick up the phone when they decided to call me even so I had somebody at home all day waiting for them. The person in customer service was ...