I ordered a King Size bed and mattresses set from Sears. The bed came in damaged so they ordered a second bed. The second bed was also damaged, both were bent and scratched up. The mattresses were a week late being delivered, no one from Sears called. We had to call them to find out. When the ...
My wife and I purchase a Sears top-of-the-line Stainless steel Kenmore Elite side by side refrigerator/freezer. We spent the extra bucks hoping we would have a trouble free appliance with out- standing service. We got the shaft!!! Number one, it took TEN days to get a serviceman here. We are only ...
Thanks for the absolutely great service Chan gave me. I'm in the process of selling my home and my dishwasher stopped working. After three visits Chan determined what the real problem was and finally solved the problem. I'm closing on Friday and my dishwasher is just about brand new (since they ...
I have been with out a tv for 2 months now (the tv is only 8 months old), ordered parts. They said they were backordered. Parts came, repair man came, still not fixed. Had to order another part, guess what got a call yup back ordered!!! Called Samsung directly, had the part here with in a week!!! ...
Sears was paid to fix my dryer. The first appointment they diagnosed the problem as the timer. After waiting for a week for the part to show up then the repairman... It wasn't the timer at all... Misdiagnosed problem... Had to order new parts... Wait a week for them to come in... Then had to wait a ...
I bought my daughter a Christmas dress at sears.com on Novemeber 20. I recieved an order confirmation soon after, but never a shipping notice. 2 weeks later, I called sears.com and was told the item was DISCONTINUED!!! This was the 1st notice I had ever heard of the item being out of stock. I ...