Have been buying Sears appliances for over 40 years. Recently purchased a new washer and dryer and am totally disgusted. Had the washer repaired last month and tried to have the dryer repaired today. Technician came because of a gas smell. Tech arrived told me he did not smell gas and left 3 ...
Sears Automotive in Waldorf, MD began work to replace the alternator on my 2001 Nissan Maxima. They've taken my car apart and are having issues putting it back together. They've had my car for two days and have to find a replacement part for something they were unable to put back on the car. I am ...
I will never again have Sears repair any of my appliances again. This will be the 4th time they came out about my washer/dryer combo about the same problem. They diagnose the problem wrong the first time and the call center know little to nothing about what their doing. Never again will I be ...
My new front-loading clothes washer, model # 41748102701 got clogged with macerated foam from a cushion that I washed. Tech.# 0007425 efficiently unclogged the washer and run it several times to check if the pump was working and draining properly. ...
I bought a freezer from Kmart which is owned by Sears. I had the option to pick it up myself or pay a $65 delivery charge. There was a flyer in the store which said the delivery was free after a mail-in rebate. The salesman assured me the delivery was free after the rebate! I called to see what was ...
Horrible service, incompetent people answering phones, no calls to warn of failure to show up on time with a 4 hour window, total disregard for the customer, hung up on, told to wait another 2 hours after the 4 hour window or reschedule for another 4 hour window! Please don't buy from Sears!!! ...