I recently purchased a HD TV. The 1st delivery was over 2 hours late without any notice. On top of that, the TV was damaged with big cracks on the screen. After a long conversation with customer support, 2nd delivery was scheduled in the evening time a couple of days later. Then the delivery team ...
3 clerks standing around and 1 customer (me) - and between the three of them, they couldn't ring up a sale at the right price! - What's happened to this store? Sears used to be a step above the other big box stores. Not anymore. Hire the bottom of the barrel and your store becomes "bottom of ...
I purchased a Model 100.80002 Kenmore food processor on March 25. In mid-February, it quit working. I called the number listed on the back of the instruction booklet and was advised that the nearest store was in Jesup, GA, and given their telephone number. I then called their number 912-427-2435 to ...
I am still flabbergasted by my recent interactions with sears. I purchased a Kenmore refrigerator for my parents. The delivery was a nightmare, they kept my elderly mother waiting all day then called at 10:30 at night to say they were still on their way. She asked them to deliver the next day. The ...
I guess I should have found this site before I made the decision to make a layaway at Sears. At the time the option seemed like it would work for me because I didn't have all of the money at the time. I made the initial payment plus two additional payments before it was cancelled due to ...
I understand a 2 year old washer is very old and waiting months for parts is no big deal to sears and not an emergency. Gee when did you all loose your way. ...