I scheduled a home repair with Sears, for today. The appointment time was scheduled between 1pm-5pm. I called the Customer Service at 4:30 pm, since I had not heard from a service person. I was told that the repairman was running a little behind, and would arrive between, 5:30 pm and 6 pm. At 6:45 ...
I visited Sears to locate a fridge they had in-stock. I advised the salesman my problem to get a particular shipping day. He assured me he had confirmed them was in-stock and also the shipping day was good. The night prior to the shipping time, I obtained an automatic device that named me to inform ...
I purchased a washing machine less than one year ago. I called on June 10th as it stopped working. The technician was helpful but told me that it had a faulty part and would need to be fixed by their technician. The first available date was June 22nd, 12 days later. I waited 12 days, called this ...
We waited 2 weeks for a service agent to come to the house to repair a sears dryer which was under warrenty. The service repair person ordered a part and after another week he returned to fix the dryer. It worked for one wash and then broke with the same problem. They scheduled a repair date for ...
Called a liar, I find it sad that Sears does not support our troops. After serving in Afghanistan and retireing out of Germany, my vehicle was transported to Hawaii. After receiving my vehicle at Sand Island I was presented with a free oil change at Sears up to so many quarts. Showed the receipt to ...
Appears my builder cicular saw has an excessive amount of slop within the arbor. Causes it to be near impossible to cut directly. Seems to be manufacturing problem. Nearby shop will not trade. ...