Sears used to be the place to go to buy appliances. No more. Now that Sears has outsourced all it's logistics to India it is impossible to get a human being to tell me anything about why my dishwasher was never delivered. They refuse to transfer me to the local store or give me the delivery persons ...
I had an ad for the Black Friday sale for a Kenmore washer/dryer set for $599.98. I went over this ad very carefully and saw that there were only 4 per store. Went early and found out that tickets were given at 2 in the morning. When I asked an employee about it, he stated that it was a ticket item ...
I was in the Laguna Hills CA Sears store yesterday, and I was helped by Hilda (in Women's fashion near the mall entrance). I was so impressed with her professionalism, knowledge, kindness, and helpfulness. She worked very efficiently and patiently answered any question I had. She is an asset to ...
The repair guy lied that he fixed the dryer. Minutes after he left, it was not working. He then blamed in vent cleaning. Got it done. We thought he fixed the appointment and Sears freaking cancelled an appointment saying that we (customers) were supposed to call them that the part they ordered ...
On 03/10 Sears Credit Cards deducted an unauthorized amount of $850.00 from my checking account, as opposed to deducting the authorized amount of $35.00. After discovering this unauthorized deduction, I filed a fraudulent claim with Horizon bank against Sears. Sears deposited $815.41 into my ...
I scheduled a repair of my washer for June 7. Sears requires you to choose a time slot either 8a to noon or 1p to 5p. I chose 8a to noon. I arranged a day off from work. I chose the morning time slot because I had another commitment at 4p. At 11:40a I received a recorded message stating the ...