I called Sears repair service to fix my Kenmore refrigerator, the freezer was not working well. The technician came and spent 15 minutes replacing the thermostat. He charged $107.52 for the thermostat (I see now Sears sells it online for $68.19) and $228.00 for the labor. After some negotiation he ...
I am a senior citizen who depends on my freezer. I panicked because there was a no show for repair appointment. ...
I have paid a ridiculous amount for the Sears service contract only to find out that the first time I need to use it they tell me that the part for my dryer won't be in for 3 months!!! Isn't that WHY you get a service contract? To avoid ever having to be without something like your dryer for any ...
I called Sears Home Repair to fix my oven. The repair, which took about 15 minutes to replace the oven element, cost $147 FOR THE LABOR. Sears will not tell you how much labor costs - and as it turns out it is a flat charge regardless of how little time the repair takes. They charge $75 just for ...
The fridge freezer was purchased from Sears less than a year, it was not working at all, no sign of power etc on Monday. We called the repair service and got an appointment scheduled for Thursday.in the meantime all the food in freezer gone. Is there any compensation for the loss? I still have to ...
I did have stock with sears until I started working with sears in the appliance repair dept. Very upset with how we treat our customers, lying by overbooking, & for people with warranty's and purchase for sears go to the back of the line. While customers with no loyalties & no warranty's ...