I bought a tv that came with a dvd player. I bought a service plan at that time and I was told both would be covered with that plan. My dvd doesn't work and now they say they won't work on it. When you buy a bundle that comes with both items and you pay for a service plan that is actually higher ...
I had a front loading washer on which the door blew open and flooded my garage. There after the washer continued to leak and Sears could not determine the cause. After causing or $6K in damages Sears replaced the washer. The new front loading washer is under warranty and continues to leak. Again, ...
We have a Sears Kenmore refrigerator. The unit has the freezer on the bottom. We also purchased a Repair Protection Agreement for $90.46 per year (Cert. 152306124500040). On Wednesday, July 24 I noticed that the cooling in the top section of the refrigerator did not appear to be working because ...
The Sears repairman came to diagnose my oven and I was told the control panel was bad. I purchased a new one and installed it myself and it was still doing the same thing. I called the 800-4my-home number and spoke to a woman agent # 919001 who was very rude and kept telling me that they did their ...
Contacted Sears for water softener repair. Technician comes on July 17 and hands me a bill for $120.91 that states "did cycle instruct customer unit is operating normal". He never advised me beforehand what the cost would be, which he is supposed to do. Following morning I awake to find a ...
We had a repair person to our house. I was told that the compressor was not functioning and the evaporator was not functioning. The parts arrived by next day air. At that point I was told to call for a service call and to tell them it was a two man, three hour job. I called I was told that the ...