I am of the belief that everyone has a bad day. I have used Sears repair services for 25 years. Well NO MORE.in July I was scheduled for a dryer vent cleaning between the hours of 12noon and 4 pm. At 7:30 pm the technician showed up. He talked me into several other services which he chose to do ...
Sears customer service for repair is the absolute worst I've ever encountered! First, our newly-purchased dishwasher (a high-end Kenmore less than a month old) went out abruptly. I called for repair and the first available date was a week out. Not really acceptable in my book, but I took it. ...
On August 7th a technician repaired my oven/microwave combo. He left a large scratch on the microwave oven stainless steel door. When I told him he flat out denied it. I called Sears to report this incident. I was told someone would contact me. When I did not hear anything I called back on August ...
They never showed and i had to call off work today. I call and they say the techs shift ended so he went home. Thanks for not even calling me to tell me. The they have the balls to try and reschdule me for 10 days later. Piss off sears ill never buy anything off you guys again! ...
Washer error F51 first received 8/9.1st service appointment 8/16 8A-5P; serviceman Wendell showed up at 4:45PM. Advised we needed 2 parts, only 1 on his truck, ordered the other and scheduled first available return visit 2nd service call 8/23 8AM-5PM. Different serviceman showed up at 5:45PM and ...
I had an appointment today for someone to fix my refrigerator my dad was here from 1-5 and no one showed up so now I am still without a refrigerator to keep my food cold, now I have to buy more bags of ice really need to do something about this, and when I called all they can say is sorry about the ...