Everybody knows Sears, so why bother writing a review? I am so frustrated with my experience with this Sears, and I wish I had never bought my appliances there! Specifically, I bought a new Kenmore Washer/Dryer set in the summer of 2011 (less than 2 years ago). Within a couple of months, the ...
I had my A/C unit installed in 2011. August it wasn't cooling. Sears came out, said oh we didn't put enough coolant in it. March the labor warranty expired. I have had to have huge amounts of coolant put in, of course it was leaking in August, but didn't know to press the repair guys to do a ...
Although I have never written a review I feel that my experience with Sears Philippine based call center must be shared. On Friday morning I contacted the call center to schedule a service tech to perform maintenance on my lawn. They told me that someone would arrive between 1:00pm and 5:00 pm. At ...
I'm 6 months within my warranty period. I bought the top of the line dishwasher, cook-top stove, microwave and oven. I live a good distance from the city so everyone they send out (installers something the consumer should know how to do if they read their manual. Then the tech justified the $75 ...
Sears has good prices and fairly decent appliances for the prices. I myself bought all my kitchen appliances from Sears when we bought our home - well, it was cheap and really I didn't know any better. The appliances have mostly turned out ok but the customer service at Sears sucks! I recently had ...
I had a service man come out to my house tonight to order a new door for my dishwash because the door is not latching. He dismantled it to see what parts needed to be ordered and long story short, my dishwasher that was working before he came is not working now. I've been on the phone now for about ...