I had first called Hotwire and they had great deals, however you would need a creditcard on you when you would arrive at the hotel. Therefore their agent suggested to call the hotels individually and ask how their procedures are done (we do not have our own cards, therefore we used my mothers for ...
Very unhappy with roomstays. First of all, I did not realize and it was not made clear that there was a $9.95 service fee. Secondly, even though I'm being charged this non-refundable fee, I still have ZERO option to cancel my reservation, which I would have wanted to do, as the tourist train that I ...
This company not only charges a 9.95 fee to reserve a room through them, which they cannot provide you a receipt for, but they never cancelled my reservation even though I cancelled in plenty of time and their call center service is horrible. They have no escalation capability outside of sending ...
Booked a room with them, not realizing that they were different from Hotels.com, Expedia, etc. I noted that there was no charge for cancellation with the hotel. My plans changed, so I called them to cancel. That's when I learned about their $9.95 non-refundable charge for booking the room. This is ...
I went to RoomStays.com and tried to book a hotel room for my husband and I anniversary. I put in all of my credit card information and the website said that the room was already sold out and to choose another room. I chose another room and never received a confirmation email. I call to receive my ...
We thought we were calling the Days Inn from the car on a trip to Pennsylvania from Georgia. Their URL in the search results was masked as if they were Days Inn. We booked the room with them without issue and paid them on the phone. When we got to the motel, they did not have our reservation. Our 5 ...