I've never had such as bad experience booking through a third party. It was a nightmare dealing with agents on room stay.com. Conflicting information was given when asked if breakfast was included in my hotel reservation. I was told a yes one day and a no on another day. When an agent puts you on ...
I booked a room at Four Points Sheraton in San Jose, CA for five nights. During our stay I learned that my son had been in a skiing accident and was in hospital in Portland, OR. We decided to return home to Portland but were not able to get a refund for the last two nights. The hotel blamed ...
When I got to the hotel, the registration desk didn't know I was coming. I showed her the confirmation email sent to me by roomstays but she had never heard of them and could not find me in the computer. Luckily, there was another room available but not the size or type I had reserved through ...
Made a reservation on March 7th for a So Cal hotel with a great rate. Upon receiving confirmation email, I noticed that the cancellation policy said the room was fully refundable provided I cancelled on or before February 15 (not a typo). Essentially, I have to begin to cancel reservations a full ...
I have used RoomStays.com for my business travel and get competitive rates wi both major chains and boutique hotels. We also tried it for our family vacation to Cape Coral, FL last summer and rented an amazing two bedroom apartment. Definitely recommend this site. ...