I made a reservation through roomstays.com. Only after I made the reservation and received the confirmation did I read that it is NON-REFUNDABLE. So when I tried to modify the reservation through the hotel system by reducing the number of days of the stay was I told that there was a problem because ...
My credit card charged 5$ for booking, other family booked through different means, they received better price plus two cards worth 20$ at hotel bar, not happy about my booking! ...
This Company answers the telephone as they were the hotel guests are attempting to reach. The customer does not know who they are speaking to. The hotel I sought I found out later had rooms but they stated they did not. Call the hotel directly. They mislead the general public. If you have time call ...
Don't use this site. I didn't realize the reservation couldn't be changed or cancelled until after I was charged. One agent promised help and would a call back within a couple of hours. Twenty-four hours later and no response. I had to call again. Just a run around and no solution. Just a scam to ...
Don't ever use this site. On 3/2 I thought I was on the Ramada Inn of Naples site and after I booked the rooms discovered that I had been routed to roomstays.com. They charged my credit card for the stay and then charged me $10 to do it! I then needed to make a change to the reservation. So I log ...
Charges me twice for one night. Tells me not to call them when I ask why. Crooked and criminal. Eric on the phone with me was unhelpful and confusing. Avoid using this company. ...