Had a horrible time getting my refund. Called Expedia.com, which is who the hotel said made the reservation, and got a different phone number than the one listed on the website for roomstays.com. The number is 1-866-257-5990 and had my refund within 10 minutes. ...
I too thought I was dealing directly with the hotel. When I called the hotel (Harrahs/Tahoe) to cancel several days before arrival I was told that the hotel could not cancel because reservations were made thru a 3rd party. When I asked who 3rd party was I was told it was Expedia Hotels.com. After ...
We booked a hotel with roomstays.com with and urgent "one more room available at this rate" warning with also a promise for a deluxe upgrade. First of all. There was no such thing as a deluxe upgrade when checked in. Second: They ended up charging us nearly double of what was listed with ...
I thought I was booking my reservation directly with the hotel, but it was actually this company. I am paying more than $300 than if I had booked directly with the hotel.in addition, the company says they give no refunds. Words cannot describe how much I hate this company. I will be filing a ...
I booked a hotel from which I thought was through the hotel website. Turns out it was through room stays and they charged me 10.00$ for booking a room which was already expensive. I want my money back. From what I have researched the company is a scam and have been scamming people out of money for ...
They are a total rip off, i'm sure they make all their money from the 10.00 they charge for a fee. I didn't realize I was on their site and they certainly don't show they charge 10.00. They purposely mislead. The lady that "helped" me spoke with a heavy accent and I'm sure I am supporting ...