I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was ridiculous. I am paying ...
Qwest reps told me their internet service would not work with a Mac. Since I live in the middle of nowhere and don't have a choice for DSL, I canceled the order I had placed for a Macbook. I am stuck with a PC with godforsaken Vista - what a piece of crap OS! I can't afford to order the Mac now. ...
I signed up for Qwest Broadband 6 months ago. I was told I would get a free modem if I upped to the faster service. First month I got a bill for 59.99 for a modem. I call in. They tell me not to worry and that I would get a credit for 59.99 in 4 months. Fast forward 6 months. I have been on hold ...
In October a tenant renting a room from me in my home asked if I could have a phone and internet connection installed in his room and he would reimburse me after starting his new job. Long story short he disappeared and I was stuck with the bill. The original agreement of the charges was reasonable ...
I have been with Qwest for a six month or so and everything worked okay, but recently my internet speed is very slow iam paying for 1.5 iam luck even if i get half of that in good day, Their customer services / teach support is not much better neither, they will tell you to do the basic steps (turn ...
I called Qwest due to a promotion I saw on tv. The sales person sold me a bundled package. Said I was getting all three services (Internet, Phone, Direct TV) all for $65 a month. Told me I was getting 1.5 mb internet, phone with 2 features, and 200 channels. Then he pushed me to get additional ...