Late in the year numerous letters and brochures came from Qwest telling us to hurry with the wireless migration due to the fact that Verizon wireless purchased Qwest Wireless and there would be a cut-off date to receive free new phones. On Dec. 2nd I finally ordered the phones and the migration ...
We moved about a year ago and we transfered our qwest dsl service with us. We knew there was a 2 year minimum to keep the service or there would be a $200 fee for early termination. They told us that when we moved and asked about terminating the service. What they did not tell us is that by ...
I've been dealing with qwest for years however every time i call them to either add a package or to delete a package i some how get it up the #%$. Last month i call and talke with seemed to be a nice person and explained to him i had recientlt gone on disibility and had to cut some of my expensives ...
We have had telephone service with Qwest for many years.in most of that time we had very little trouble with the service and with our billing. About three years ago Qwest started their bundle plan and told us of all the savings we would have. If I had known then what I know now about their ...
Qwest is incompetent. We were repeatedly getting ever higher bills from Qwest so, like everyone else in this economy we switched our extensive home service to Vonage to save money. This angered Qwest beyond belief who promptly terminated our internet service along with our home and office phone ...
I want to start off by saying I have been a customer service rep, and I don't blame the reps in this case, except maybe those who are working on commission and are willing to spin/and or lie about a product in order to get people to buy it (Not saying people who work on commission are evil; just ...