Company overcharged for services. When notified, they repeatedly took down our information and said they would have a manager call. They never called and my child who is in college needed internet so we decided to pay the overcharges and take the credit they said they would give us when they could ...
Most of us now know what qwest is doing. They have a monopoly in many area's and therefore dont care about the customer. They actually have become quite evil sometime in the last 8 years. There are so many people out there with the same story. They mess up your billing and charge you for things you ...
In Oct Qwest forced us to change our wireless service to another provider because they were no longer going to support these products. Early November we call and switch, at that time the solicited us to consolidate the wireless with our home phone which we agreed to. For the next six months Qwest ...
First, they made me lose my existing long distance carrier so that I could never get my discounted rate again. Second, they slammed me with some weird long distance company on my home phone that charged me several times the normal rate for toll and long distance, making my phone bill several ...
Reading the replies from Qwest employee's on the other reports here will show you how Qwest can never gives you the correct information and blame their mistakes on the customers. When I was trying to get internet service from Qwest I spoke to four different agents and each of them said that the ...
This really is a! DON'T COPE WITH QWEST ACTUALLY! I was gonna canceled Qwest telephone & DSL in Feb. After I moved. Therefore, I called Qwest. The Client Support was good and stated that I qualified to possess 12 months DSL free with simply Fundamental telephone support and that I can ended ...