We have had telephone service with Qwest for many years.in most of that time we had very little trouble with the service and with our billing. About three years ago Qwest started their bundle plan and told us of all the savings we would have. If I had known then what I know now about their ...
Qwest is incompetent. We were repeatedly getting ever higher bills from Qwest so, like everyone else in this economy we switched our extensive home service to Vonage to save money. This angered Qwest beyond belief who promptly terminated our internet service along with our home and office phone ...
I want to start off by saying I have been a customer service rep, and I don't blame the reps in this case, except maybe those who are working on commission and are willing to spin/and or lie about a product in order to get people to buy it (Not saying people who work on commission are evil; just ...
I had Qwest wireless back in 2002 or (can't remember exactly) and at the time was disputing a $200 contract cancellation fee they began charging me after I canceled my service for mistakes they had made on my bill. I kept the home phone service, and still have it now in 2008. As I recall in the ...
I called Qwest for new residential phone service at this time I requested unpublished telephone number. Immediately our phone started ringing off the hook with calls for Michael's Arts and Crafts. Thinking that this must just be a mistake by say one digit I looked up the phone numbers to Michaels ...
I received a bill today from Qwest for $14.95. Upon further investigation we found this is a bogus charge under Misc. Charges and credits. There is a $1.00 for Bill Statement Fee and $13.95 for Residential Email Mo Fee The company charging this through Qwest is ESBI. Qwest said the charge was for a ...