The Petco in Roanoke, Virginia, is a joke. It has to be the most unprofessional retail store I have ever set foot in. Not only does it have terrible customer service, but the Roanoke store employs what seem to be street thugs with no experience. I guess that is what minimum wage gets you these ...
Our Shih Tzu was groomed at a Petco in Washington, PA, several weeks ago. A few days after his grooming, we noticed he kept itching an area on his neck. There was some type of rash there, so we put a cream on it and covered it with clothing. A week or so would pass and it would look like it was ...
Your online order customer service is unbelievable. Two weeks after I placed my order, the item was not even in the process of being shipped. Your sales rep told me that I was calling too early, even though all orders should be shipped within 5-7 business days and it had already been two weeks. I ...
I bought the leopard gecko trying to save it from these animal abusers. I am extremely mad at Petco, and I refuse to buy anything from them again, because of their lame tank: a water dish with algae, one hide instead of two, and one pathetic plant. My gecko died within 20 days. Sad, isn't it? The ...
I was at the Manhattan, Kansas, store (Manhattan-1673) on 4/10, inquiring about dog training. Your dog trainer Gina made my service dog (SD) extremely upset and made me start crying in public, which was humiliating. She falsely represented herself and the ADA, quoting supposedly this document: She ...
On 9/3, I went to Petco store #1895 to buy a conure parrot. We found one we liked and spent $284.06. We had the bird for seven weeks. I went to bed on 10/22 (Saturday night), and when I woke up on Sunday the 23rd, the bird was dead. I called Petco and talked with a girl named Autum. She called her ...