During a grooming at Petco, my dog had to go to the vet to get her eyelid stitched up. I can understand that things happen. I was told to bring back the vet bill after paying it and Petco would refund me. That was last week, so after waiting six days without hearing from Petco, I called today and ...
I went to school to become a professional pet groomer. I then worked in a privately owned pet grooming salon to get more training and experience. When I heard Petco was opening a store in my area, I applied and was hired as a "Groomer." I traveled to the Clifton Park store for what was ...
I purchased a Petco dog harness. The packaging provides only instructions on how to fit the harness on a pet. The harness I purchased was defective, and I attempted to return the product. The customer service representative stated that the product could not be returned because, he said, the harness ...
I ordered 4 bags of parrot seed, and they accidentally sent parakeet seed. I asked for a return label, and they would not send me one. They said I have to take it to a store. I have no stores here. I would have to drive over 200 miles each way to the city to try to find a store. All I asked is that ...
I was signing up for Petco coupons and this happened! They sent me a PIN to enter, and when I fully read the message, it said something about $9.99/month. I have no idea how to get out of this! ...
Every bag of food purchased here is infested with bugs... When I tried to exchange it, the store manager was extremely rude to me. ...