I went in to get my dog's nails cut. Since I had never been to Petco for grooming services, they needed proof of my dog's rabies vaccine. I have never heard of anyone else requiring this (I usually go to different vets or to PetSmart to get my dog's nails cut). In my wallet I had my dog's ID cards, ...
Today I was at Petco in Brentwood, CA. I observed an employee give a seemingly healthy hamster to a customer from an enclosure with a sick animal that seemed to have wet-tail disease (it had a wet bottom and was shivering). In an adjacent enclosure I saw a hamster with both eyes infected, also ...
I took my Old English Sheepdog puppy in to be groomed at 9am and stopped by to pick her up at 4pm. The groomer yelled at me in a very angry tone that she was not ready. I said okay and that I would come back. I went back an hour later, and the groomer was still very rude. I had also told her I ...
We were driving through Plover (Stevens Point), Wisconsin, at about 6:30 pm on a Saturday night. I have a Russian tortoise, so of course I am attracted to the reptile department. I was really concerned to see a large female whose claws were so long that they curled beneath her feet and made it ...
I called the store in Auburn, NY, and the lady told me that a specific lizard I wanted to purchase would be 50% off the next morning. I drove half an hour to the store to buy this lizard for my son's 10th birthday party, and they denied it, trying to sell me a lizard with facial damage. I could not ...
I have been a Petco customer for many years, but not at this particular location. Hanover, MA has to be the worst location ever. The Hanover groomers are not warm and friendly. They overbook and crate your dogs for hours. They have many incidental charges you should be aware of, so always ask first ...