The last three times I have visited this store, their scanner has charged me the wrong price. The first time it happened, I just let them correct it and didn't make a big deal out of it, although I was surprised that they didn't have a policy to address it other than making the correction. The ...
I had a horrible experience at Petco on Milpas St. in Santa Barbara, California. I called to make an appointment for my rabbit to be groomed, and I was told they did not groom rabbits but they would clip his nails, and that no appointment was required but I had to be there before 7 pm. So I asked ...
On Dec 6th I purchased a 20 lb bag of Tiel Supreme Bird Seed for my pet birds. A week later, when I opened it, I noticed it was full of debris (webs and other droppings, etc.). There was absolutely nothing in it that I could feed to my birds, so I threw it out for the outside birds (I didn't even ...
I recently visited my local Petco pet supply store and fell while I was there. My pant leg caught a piece of a metal caging, and down I went, and then down they all went (the display). My husband had to help me up, and we picked up the mess. I really did not think I was hurt that badly, little did ...
I went to the PETCO at the Mall of Georgia on 4/28 at 11:55 AM, needing a battery for the PETSAFE collar my dog wears. I had called the day before and was assured the store stocked it. An employee named Raynisha was the person I asked, and the battery sat inside a locked display case. She said the ...
I had taken my dog Charlie to Petco many times, so on my last visit there I was very confident that he was in good hands. They took over 5 hours to cut and bathe him, and when I picked him up, they acted very cautious around me. When I got home, Charlie was very skittish and had several cuts and ...