I scheduled an appointment at Petco to get my little Maltese bathed and groomed. I told them she was a rescue and I didn't want her to be there any longer than necessary. They gave me a 1:00 pm appointment and said to give them three hours. When I called at 4:30 pm to see if she was ready, they had ...
The Petco in Brooklyn, NY, on Avenue U has the worst customer service ever. The staff are a bunch of reps with no knowledge of their product line, and they do not have a clue about their inventory. Where is management? How can they staff the store with such inexperienced people? I will be going ...
My husband went to Petco last Friday. Knowing that we were going to be out of town for six days, he wanted to purchase the goldfish feeder that we have purchased for the past few years when we have left town. The regular feeder was out of stock, and the employee recommended another feeder. ...
I have always received poor customer service at this store because of one employee who was always rude and discourteous to me. Today, I shopped at this store and had to wait an extremely long time in line. Finally, I gave up and went to PetSmart down the street. ...
About six weeks ago, I went to the Petco in Verona, NJ, to purchase litter liners. While there, I looked at the price of their Wellness Cat Canned Food. The cost was significantly higher than what I pay at my local pet food store, and I mentioned that to the manager. He said he would call the store ...
I had been taking my dog to the Petco grooming center for the past year or so. Never again. The staff member, Brittany, is rude, under-educated, very combative and lazy. Nobody in that store could even give me their exact grooming business hours, including a manager. Staff make it quite clear that ...