I am a long-time Petco customer who wanted to buy some Greenies Joint chews for my dog. I went to Petco.com, and the large bag of these chews was advertised for $29.99 online and in the stores. I went to my local Petco store in Gig Harbor, WA, and the bag was $39.99. I asked if they would respect ...
Nobody greeted me when I came in. Employees made eye contact with me, but not once did any of them ask if I needed help. I had called to put my rat up for adoption, which Kim told me I could do. She failed to tell me on the phone what I needed to bring, so I brought my rat in a travel cage, ...
I ordered this product late Thursday night after I discovered that my fish's tail was breaking. In hopes of preventing fin rot, I paid $20 for next day shipping, figuring it would be processed Friday and arrive Saturday. Apparently, next day shipping really means 3 day shipping, and because of the ...
The Poughkeepsie, NY, store needs some revamping of its cashiers and their confusing, fight-causing system of one very, very long line going into two cashiers. Are your customers supposed to guess? I went to the shorter line and got yelled at by an older woman saying that the one line was splitting ...
I took my 15-pound dog to Petco for a bath and trim. After over three hours when they did not call, I called them. They said he was not ready yet. I told them I needed to get my dog because I had company coming for dinner. When I went to pick him up, they were brushing him out, and the groomer ...
I went into a Petco on August 29 to return a Petco-brand guinea pig starter cage set. The assistant manager, Kelley, asked if the item was used, and I told her "yes." Prior to returning the item, I had called and talked to an employee and asked if I could return an item I was not happy ...