Do not book with this company. Booked a hotel in Portugal and hotel was closed for the winter when I arrived. Impossible to contact them or get my money back. ...
Needed hotel in Quebec City in lower old town. Decided on Le St. Pierre based on price, TripAdvisor and other sources. Hotel website said no availability on the dates we wanted. Otel.com showed availability on our desired dates. Took a gamble. Called hotel about 6 days after receiving Otel.com ...
This company one of the worst reservation companies in the world. There is no phone that answers in United States and Canada after 24 minutes ringing of the phone. The server for their complaint form was not found and there is no e-mail. This makes me angry, frustrated. ...
I have been cheated by otel. Global by over 800 %u20AC.in December I made a reservation in Hotel fortaleza do Guincho through otel.com (metglobal) for the period June 14 %u2013 24, six months in advance that was fully charged in my credit card and confirmed on Dec. 17 I checked in the hotel June ...
Recently made a hotel booking through Otel.com to stay 4 nights at Renaissance Kuala lumpur from 21st - 25th Sept. Confirmation of booking was received and the full amount was taken from our credit card. As we were looking forward for the stay at this hotel we noticed that there has been a refund ...
I had read some reviews where people arrived at hotels and there was no record of the reservation. I called my hotel twice to see if it had come through but it had not. I contacted Otel.com and I was told that they would take of this for me. I received a follow-up email with an apology and then a ...