Hi, I am hoping I do not have a problem, how ever I received a email about my Hotel I booked. I am copying and pasteing it to you and my reply. I also want to mention that I did receive my voucher and I have already paid for the Hotel and I also called the Hotel twice today and they told me that I ...
Booked hotel online - at least I thought I had until I looged onto the account to see no bookings. When I called I was told that a system error occurred and I'd be refunded. Then the line went so called back... Was then told that hotel was fully booked so I'd be refunded. Will take TWO WEEKS and ...
This would be a joke except they charge your credit card! When you call their customer support number you get a guy you can hardly understand put you on hold with very loud music or just hang up! Please do not ever go to this site ...
I made a booking on otel. Cim last night. I got too the point where it asked me to except t&a to confirm the booking. I did this and have nit recieved an email confirming my booking. I have tried ringing their uk toll free number but each time it says number does nit exist. I have also ...
We lost our home in Hurricane Sandy and Otel.com would not amend our refund our money for our trip. United airlines refunded our airline tickest and offered us a voucher for what we have been through. Otel.com said they would change the booking then sent another email saying that their system ...
Beware, beware, beware. I booked a hotel in templebar dublin with otel.com on friday 23-9 2011. For the following evening the24th. Everything seemed fine and everything was confirmed. That is until 5.45pm on the 24th we were just about to check into hotel when i recevied a call from hotel ...