These jerks are trying to charge over 200$ on my credit card when I cancelled 1/2 hour later! Reporting them as fraudelent to all authorities immediately! ...
Appalling! I booked a trip to San DIego a day in advance. Nowhere did it say that it was non refundable OR that there would be a cancellation charge! I cancelled an hour later after having severe abdominal pain. Got an email the next morning that there was a late charge. SPoke to customer service ...
Otel.com customer service numbers don't work. I also can't sign into my account? ...
They changed the dates on my reservation then when I called customer service they were not only extremely rude they refused to correct the issue or refund my money when the reservation was set for a month out on there behalf I reserved the room for the same day I made the reservation and when I ...
Dear Caroline, I have been trying to obtain a refund for a booking that my mother originally made while in China, she was severely poisoned and almost lost her life while in Shanghai. I am extremely disappointed with the lack of correspondence from your customer care team as for some reason the ...
Two days ago, I booked a room at the MGM Grand, Las Vegas for 2 nights on June 12 thru 14. I came back to their website and couldn't find my booking. I called their customer service website and they said the provider cancelled the booking. He claimed that the rooms must not have actually been ...