I have booked a hotel in Zürich today. After I submitted my credit card information and pressed the submit button I got redirected to the homepage. After that I did not receive a confirmation email. I called the US number and got the most unfriendly woman that told me to wait 24 hours. Well I am ...
I recieved confirmation for my reservation which has been payed for in full. Two days after recieving this confirmation, Otel.com 's fraud department emailed me requesting copies of my passport, bank card and bank statements as they need to verify my identity. I was shocked that a booking company ...
I have been trying to submit my credit card information, I have been getting an email that the secure code is incorrect, which it is not. Please advise so that I can get a confirmation Thank you ...
I was a little concerned about having booked through Otel.com after having read some of the reviews. I am, however, very pleased to say they were terrific in every aspect of their service. I booked a hotel in Vancouver at the site of a convention. I called the hotel to ensure they had my ...
My credit card is charged and i have not recieved confirmation. On phone the lady is saying there is no booking. Is it a fraud. IS MY MONEY LOST??? Nitin agarwal ...
Otel.com 's price is cheap compared to other sites like Expedia but then cheap means they have no customer service. I tried cancelling my reservation 4 days prior to check-in date as stated on my voucher — HOW CAN I CANCEL IF YOU KEEP ON HUNGING UP THE PHONE??? Now, I've been charged 100% of the ...