I stopped in NTB right after work, they were not busy. I asked if I could get an oil change, but I had to be done in an hour. He said I can't guarantee that it will probably be over an hour. For a simple oil change. I walk out, and all the matience guys are standing outside smoking. But they ...
I was near NTB when I got a screw in my tire. Went in to get it fixed. They said 25.00. (o.K.) Then they said, "good news, bad new." Bad news, you need a new tire, all said and done 248.12. Never heard what the good news was. I was a bit sceptical so I said, this is a new car maybe I have ...
I went to NTB for an oil change. After the inspection, the employee and mechanic advised me that I needed at least $1300 in repairs on my car. A few days later I went to my dealership and they told me that I didnt actually need half of the recommnedations from NTB. After I complained to NTBs ...
I have been I customer since 2000 & it's clear that customer service it's no longer a priority. I will no patronize any NTB establishments. This it's my 2nd time in 1 day at this location. 1st time it was it would take a long time, do they made me apt & assured me that I would be in & ...
Had NTB check [battery] auto light that appeared on dashboard for 2004 mercedes. Technician confined that alternator was bad and battery was good. NTB provided me with a quote to have alternator replaced. Left my car with to have 2 hour job completed by NTB. Called store 2.5 hours after car was ...
They tood the coupon from my wife, changed the oil but told her she needed Power steering fluid change and transmission fluid change. When she said no, they used great pressure tactics (4 men against the female customer) They told her there wasn't time to rotate the tires (even she was the only ...