An inexperienced NTB technician failed to properly attach the oil filter on my car when I got an oil change and as a result my engine seized and my car is destroyed. They are refusing to provide me a rental car while their insurance company tries to figure it out. It has been 7 days and nothing has ...
The date is 01/26 and I just returned from the local NTB on Reading Rd in Rosenberg, Texas. I went there to have two rear tires changed on my 2002 Corvette. I spoke with the Manager there and asked him for a quote. He looked at my car and said that it would be $73.00 to mount and balance the tires, ...
Had them put my spare tire on my vehicle. They did not check the air. I had to stop and air my tire up on my way home, and they did not reset the tire pressure sensor. We have bought tires at other NTB stores and had a great experience, but at this one they seem to only want to play. Will have to ...
Got 4 new tires installed. Their lifetime balancing was poorly done if done at all. Wait time was ridiculous even with appointment scheduled ahead of time online. People up from t need some customer service training. Their slogan says "we want your business" and you really don't feel like ...
On 12/10 I went to NTB, the weather was bad, I had slid into a curb, bent the rim, broke a rod and I needed a tire (s). My complaint is when I made the decision to purchase 4 tires I was given one price for one brand of tire, Sumitomo @145.99 each. Later I called back after the installation of the ...
On Saturday November 02, I Chester Hartzog shopped with NTB in Calumet City, Illinois to buy a battery. This is what occurred I was told previously over the telephone that this location sells Interstate batteries. I was of the belief that I would be paying for an interstate batteries. The ...