I took my son's truck in to the location at 281 and Bitters this morning for a front end alignment and to have the tires rotated. The lady on the phone quoted me 79.00. When I got there the guy handed me a work order for 120.00. I said I thought it was 79.00. He said I added the 1 year warranty. ...
Brought my car in to replace all 4 tires and the TPMS sensors. Upon driving the car home my steering wheel was shaking after I hit 60mph. I decided to research what could possibly be wrong and decided that the only thing it could be was a bad tire balance. I returned the next day to have the wheels ...
Front brake service took 6.5 hrs to complete. No complications and parts in stock. Had an appointment at 2 PM, which I find now is pretty much meaningless, because of the volume of cars that were there ahead of me. I was the last customer to leave the shop at around 8:20 pm.in their defense one of ...
Ntb employees are paid to rip you off i gue=arantee go in for an oil change and they will tell you 20 things are wrong ...
I went into this NTB store today to have simple brake lights installed. I was told that they would be about $2 each and that there would be no charge to install them. I was floored when I was charged a whopping $37. The person at the store told me that the computer "marked up" the item ...
Took my car in for a routine tire change 2/13/10 and had my wheel locks ripped to shreds. The manager informed me that they, in fact, broke them, but would not pay for new wheel locks nor the key. Spoke with the district manager, Mike Roth and he told me they, NTB, were not responsible. So I had to ...