Went to NTB on Mopac in Austin Saturday morning @ 9:30 just for an oil change. Woman @ front desk made us feel very uncomfortable - she & another male co-worker contradicting each other on type of oil we needed & other things. She told us they were very busy & oil change would be around ...
I took my battery in that failed after 30 months (75 month warranty). The NBT employee indicated the front desk computer "was not working" and had to go in the back to get the correct credit. Upon returning he said I owed $80 for an exchange on a $100 dollar battery (60% still under ...
I will not return to the Germantown, Maryland National Tire and Battery (NTB) due to their appalling service of my SUV on June 11. I paid for a $49.00 oil change service, which was to include an oil change, air filter and brake and front wheel alignment check. When I left NTB the service engine ...
I went set for fresh tires and rear wheels. They explained that my top shocks were dripping, the rear struts ought to be changed, my antifreeze AND sign water failed their ensure that you required alternative and suggested that I substitute 2 devices. Considering I had been in the dealer-only 4 ...
I contacted the Hoffman Estates, IL location spoke to representative who was completely ignorant! I found 2 tires on NTB 's website that I needed and when I asked if they had them in stock, he told me that no one in the whole state carried these tires. He then told me I needed to put a $100 down ...
Location in deerfield il had the worst staff and the district manager was the most disrespectful person I've some with the company is horrible never go to ntb they screw u over! ...