I submitted a complain against the manager of the store, NTB Store #613 7734 Richmond Highway Alexandria, VA 22306, for declining discount coupon issued issued by NTB. I got a call from same store Manager, to get the Wheel Balance done for my Toyota Sienna. I went to shop on 09/29 with my car for ...
Took, mjeep grand cherokee for tires and ended up with a bill of 1400 for repairs that i did not ask for nor did ntb call to ok any repairs or give me an estimate. I would never myself go to ntb again nor would i advise anyone to. If your thinking ntb... Think again!!! ...
This company likes to hire regional manager that assult their employees, then fire them for reasons that make no since, i worked for this company first as a saleman and then as a service manager. The regional manager Neal Reno would swear at the managers and threaten there jobs on a daily bases. ...
Went to NTB on Mopac in Austin Saturday morning @ 9:30 just for an oil change. Woman @ front desk made us feel very uncomfortable - she & another male co-worker contradicting each other on type of oil we needed & other things. She told us they were very busy & oil change would be around ...
I took my battery in that failed after 30 months (75 month warranty). The NBT employee indicated the front desk computer "was not working" and had to go in the back to get the correct credit. Upon returning he said I owed $80 for an exchange on a $100 dollar battery (60% still under ...
I will not return to the Germantown, Maryland National Tire and Battery (NTB) due to their appalling service of my SUV on June 11. I paid for a $49.00 oil change service, which was to include an oil change, air filter and brake and front wheel alignment check. When I left NTB the service engine ...