I've left "7" messages at your customer service center regarding my hard wood floors falling apart. I would appreicate the courtesy of a return call. The floor is separing at the seams, there are cracks in the wood all over the place and the step is falling off. I'm very disappointed in ...
I simply purchased a home and desired wood floors fitted. We planned an in house estimation with Nationwide Surfaces Primary to get a Thursday evening. We waited around all night in order for them to appear, plus they never turned up. We chose to provide them with another opportunity and planned ...
I don't even know where to begin when writing this complaint about National Floors Direct. It was one of the worst experiences I have ever had working with a company. We were supposed to get a wood floor in our living room, hallway and a carpet on our stairs. But we recieved so much more than that. ...
Buyer beware! This is one of the ompanies I have done business with! They have no idea what they are doing from corporate to the installers. My NEW carpet showed seams 2 weeks after installation and to get a response was like pulling teeth. They were not at all apologetic and the manager had no ...
I requested a superior quality Shaw rug. Although it had been in-stock, I selected to hold back over per week for installation, and so I might be assured a day installation. Your day before installation, I named to verify and was informed they'd contact me the following day but wouldn't ensure a ...
The installer team of 2 showed up 7 hours late. We were scheduled for a noon to 3pm installation. 3pm came and went, my wife stayed home all day waiting for them. They never called so we called them, they said they were running behind and would be there in 2 hours (5pm). The didn't show up until ...