I recently received a written quote from Empire for installation of nearly 1000 sq ft of hardwood flooring. I then called National Floors Direct to get their advertised "we can beat any quote by 15%" deal. When the sales person came the first question he asked was did I have another ...
Carpet was supposed to be installed on 4/30. I never heard anything from National Floors Direct and when I called at 4 pm I was told that I would have to wait until the next day for install. I had to take the day off on 4/30 as I was told I had to be available for the whole day so I lost a day's ...
They came to the house and acting like an up front company took order and deposit said I would need a certified check for balance. Ok well the show up to put in carpet. Three guys none of them could speak English their van leaked oil all over my driveway. One of the guys smelled like booze and ...
You took my money, showed up with the wrong carpet, now you are ignoring me!!! ...
My husband and I were looking to purchase carpet for 3 rooms we finished in our basement. In my experience with shop-at-home flooring, I was expecting the price to be on the high side. I had no intention on agreeing to anything when they came to our home for the free in-home estimate. However, the ...
Waiting over a month for my money to be refunded - Said check went out - couldn't give me a check number... Then told me I couldn't speak to anyone - they don't take calls in that department- Then I would get another check re - issued a week later... Still waiting ...