National floors direct
Refund
No refund after 48 days ...
On May 25 at 6 pm I met with a rep from National Floors Direct and he showed me carpet samples with no specifications about face weight, fiber type or construction on its backing or sample board. I didn't have the Home Depot sample with me to compare but and he couldn't tell me the specs on his. I ...
In May we had carpet installed in our bedroom. The installation was performed in a timely fashion, by a curteous technician. At completion, they asked my wife to sign a form stating that she was satisfied. Upon quick inspection, she signed off. Within 48 hours of install, carpet began to fray and a ...
We had carpeting installed on Sept. 11. The installer showed up 6 hours late and stayed until 12:30A.M.installing! That was the first complaint. The rugged looked okay at first, although not what I thought — the color and feel of it was off from what I had chosen. Several months passed and I began ...
I want to preface the fact that I have had another experience that was great, however this time not so much. We decided to wait after paying in full for a carpet installation. Since we cancelled one day later we have been waiting over 7 weeks for our refund. Excuses have been. Accounting is behind, ...
We had carpeting installed on Sept. 11. The installer showed up 6 hours late and stayed until 12:30A.M.installing! That was the first complaint. The rug looked okay at first, although not what I thought — the color and feel of it was off from what I had chosen. Several months passed and I began to ...