To start with, we didn't want the next-day delivery. We told them that we would wait over a week so it could be installed early. The salesman said no problem. When the day arrived, we were told that they would be there between 3 and 6 pm. When I asked what happened to the early delivery I was ...
This company has shown no respect for its employees bsd manners and rudeness. They have fired people for no real reason did not pay the person refused unemployment because it was their money. If they treat people who worked for them like this how would they treat customer. ...
I've left "7" messages at your customer service center regarding my hard wood floors falling apart. I would appreciate the courtesy of a return call. The floor is separating at the seams, there are cracks in the wood all over the place and the step is falling off. I'm very disappointed in ...
I don't even know where to begin when writing this complaint about National Floors Direct. It was one of the worst experiences I have ever had working with a company. We were supposed to get a wood floor in our living room, hallway and a carpet on our stairs. But we received so much more than that. ...
Buyer beware! This is one of the companies I have done business with! They have no idea what they are doing from corporate to the installers. My NEW carpet showed seams 2 weeks after installation and to get a response was like pulling teeth. They were not at all apologetic and the manager had no ...
The installer team of 2 showed up 7 hours late. We were scheduled for a noon to 3pm installation. 3pm came and went, my wife stayed home all day waiting for them. They never called so we called them, they said they were running behind and would be there in 2 hours (5pm). The didn't show up until ...