Spent an hour and a half with on line support because I can neither make phone calls nor receive them with my Magic Jack. Issue has not been resolved. I even bought a new phone to see if that was the problem but MJ still does not work. If this turns out to be an unrepairable problem I want to know ...
I was on the computer with Magic Jack live support for 1 1/2 hours this afternoon because I can neither receive nor make phone calls. I followed their specific instructions in order to restart phone service. Nothing has worked so far. I finally had to leave the computer so I am still without ...
Ecently i decided to renew my majic jack account which i had opened january 06 todays date being jan 03 when i began to fill out the form it stated the renewal rate was $29.95 annual a $10 number change fee because i wished to change it after i began filling it out a yellow pop=up window over=rode ...
Horrible customer service 3 one of which was a supervisor named carol all three were aware of the software pop-up glitch and had obviously experienced it with other customers as the first service agent indicated that i had purchased this unit 01/06 and not contacted magic jack since and prices ...
I just got off line with MJ customer service representatives. After several attempts to fix little problems I documented the last transaction with them. They have no number to call so you have to contact them online and here are my results. This is the truth and no exaggeration. Took 2 agents and 3 ...
Your Issue ID for this chat is LTK554081030079X Your Issue ID for this chat is LTK554081102900X Your Issue ID for this chat is LTK554081497143X Your Issue ID for this chat is LTK554083275629X I must say I%u2019m disappointed in Magic Jack%u2019s technical support. The above issue numbers are the ...