We did not depart from our JFK flight that was originally scheduled at 5:10 until around 6:40 or so. FLight 12 was not on a list for bad weather last week on 5/11. We were rushed to sit down to approach for departure and then not updated at all by flight personnel including the pilot. ...
No mercy for Military families. Horrible, Horrible, customer service and they basically are screwing the consumer. My son joined the Navy on May 3rd we found out his graduation was suppose to be July 7th, on May 15th we booked a trip to Illinois, the next day May 16th we found out that the date was ...
Response: Thank you for contacting JetBlue Airways. At this time we are experiencing a longer than usual Response time due to high email volume. If you're traveling within the next 24 hours we will respond to you as soon as possible, for all other requests we will respond within 10-14 days. We ...
I writing a complaint about Jet Blue I had to change my flight because my son who was coming home from Afghanistan return was changed and Jet blue charged me $100 extra plus. I will never use them again and I will tell everyone I know how terrible they are. I'm going back to US air they have no ...
I reserved a flight for my husband and I over the phone by your ticket agent and they assigned us seats but when your new reservations system went into effect it wiped out our seats. Now I'm told I will have to pay for seats that have more leg room. We called and they said they could do nothing we ...
My wife and I were scheduled to fly from Long Beach to New York on June 28th. At 4 am we received a recorded call saying our flight had been cancelled. We called and were told there were "maintenance" problems; however, when pushed, the agent told my wife there was some ...