Jet Blue cancelled my flight in July. They offered me a credit that could be used at "any time, to go anywhere for anyone". I accepted. Today, when I attempted to use my credit I was informed that it had EXPIRED and that the remaining unused credit was void. Had I been informed that there ...
Sitting in Seattle airport for 3 1/2 hours after scheduled flight time. Since it started to snow I was OK with a small delay. The pilot and crew did not leave their homes early as recommended for passengers and they "claim" that the snow on the roads has caused this huge delay (not so ...
I purchased two tickets from Boston, MA to West Palm Beach two weeks ago for my 3 year old daughter and I and my boyfriend decided to go couple of hours after I purchased my ticket. I called jet blue to make we can sit together. While the representative was on the phone, I Purchased the ticket on a ...
For months now, I've had a problem with booking reservations on JetBlue's web site. I get through the process, select everything, submit the payment request, and the system hangs. My technical environment is standard. Win7 pro, IE8, all software current. JetBlue's response has been pathetic. I'll ...
This complaint is directed to Jet Blue's customer service department. I am so tired writing to your customer service with my complaint and not being responded to. I even talked to a representative on the phone (Cindy employee # 79676) and she suggested I write here. I even wrote to corporate and ...
I have a ticket to fly from fla to long bch and there to chicago and then home. Had a layover in austin for 45 min and got off and fell broke my arm but jetblue in austintold me i could fly out at 5 next day but friend calledand said it was me and changed it to 11 next day me not knowing she id ...