For months now, I've had a problem with booking reservations on JetBlue's web site. I get through the process, select everything, submit the payment request, and the system hangs. My technical environment is standard. Win7 pro, IE8, all software current. JetBlue's response has been pathetic. I'll ...
This complaint is directed to Jet Blue's customer service department. I am so tired writing to your customer service with my complaint and not being responded to. I even talked to a representative on the phone (Cindy employee # 79676) and she suggested I write here. I even wrote to corporate and ...
I have a ticket to fly from fla to long bch and there to chicago and then home. Had a layover in austin for 45 min and got off and fell broke my arm but jetblue in austintold me i could fly out at 5 next day but friend calledand said it was me and changed it to 11 next day me not knowing she id ...
The folks at jet Blue just keep restating the rules rather than thinking about my complaints and attempting to help me out. The company is changing their policies about points expiring as of now but yet they think it is acceptable that I lost 99 points as the purchases on my credit card did not ...
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Jetblue at the Santiago airport had horrible customer service. I have never seen such unprofessional airline employees before. We got to the check in 8 minutes late and we were told the flight was closed even though we still had 52 minutes to get to the gate. I do understand the company policies ...