I flew redeye from Long Beach, CA to Ft. Lauderdale, FL on January 28. I fell in the jetway and thought I had badly sprained my ankle. I inquired about JetBlue assistance and they said they only could call Paramedics. I declined but asked for ice and a wheelchair. When we got to the cruise ship, I ...
I purchased 8 tickets extra leg room from jfk to nassau. 6 of us were leaving sept. 29 and the other 2 on sept 30. I purchased the tickets very early so the I could the extra room seats only to find out that jet blue changed equipment. I was not notified immediately.By the time I realized what ...
On May 5th, I purchased 3 tickets (Lax-NY Kennedy) which I had to cancel and had the unused tickets put into my flight bank. I was told that I could use the flight bank credit within one year (May) to book another JB flight. I have been looking at the JB flight schedule monthly, as I want to use ...
Jet Blue cancelled my flight in July. They offered me a credit that could be used at "any time, to go anywhere for anyone". I accepted. Today, when I attempted to use my credit I was informed that it had EXPIRED and that the remaining unused credit was void. Had I been informed that there ...
Sitting in Seattle airport for 3 1/2 hours after scheduled flight time. Since it started to snow I was OK with a small delay. The pilot and crew did not leave their homes early as recommended for passengers and they "claim" that the snow on the roads has caused this huge delay (not so ...
I purchased two tickets from Boston, MA to West Palm Beach two weeks ago for my 3 year old daughter and I and my boyfriend decided to go couple of hours after I purchased my ticket. I called jet blue to make we can sit together. While the representative was on the phone, I Purchased the ticket on a ...