I bought 3 round-trip tickets with a lap baby (4 people total) flying from Boston to Dallas. I was denied online check-in the night before my scheduled return, with a note suggesting I check in at the counter for the return flight (Flight 1214). I was charged an additional $600 for my lap child ...
JetBlue cancelled our flight to Puerto Rico from Tampa. They offered no alternative option to get to our destination. They did not have adequate staff to deal with passengers or allow any rebooking options. Our checked bags were thrown out near baggage claim without anyone letting us know. We ...
My 16-year-old daughter planned to take flight #918 of Jetblue from JFK to Bos on Jan 5. The flight was delayed for quite a few hours so we decided to change operator as she needed to be back in her boarding school on time. She was in a queue at the JB counter in JFK trying to pull out her luggage. ...
Flying from Port-at-Prince Haiti? Beware! My mom's suitcase was ransacked and her medication stolen from her bag, A tin of ground coffee was torn open and spilled inside of her bag which was opened by Jetblue baggage handlers. Her sheets and her clothes were soiled and the wrappers surrounding the ...
Flying from Port-at-Prince Haiti? Beware! My mom's suitcase was ransacked and her pain medication stolen from her bag, A tin of ground coffee was torn open and spilled inside of her bag which was opened by Jetblue baggage handlers. Her sheets and her clothes were soiled and the wrappers surrounding ...
There was a mistake in booking one of two flights. I called and they said there would be a $150 change fee and double the amount of points. The rep said he would waive the change fee. I put another family member on the phone and he said the same thing. He made me wait while he documented it. I said ...